How we collect, use, and protect your personal information
Last updated: December 2025
Best Infrared Sauna Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bestinfraredsauna.com.au (the "Site").
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
We may collect information you voluntarily provide when you:
This information may include your name, email address, and any other information you choose to provide in your message.
When you visit our Site, we may automatically collect certain information about your device and your visit, including:
We may use the information we collect for various purposes, including to:
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
We may use third-party analytics services, such as Google Analytics, to help analyze how users use the Site. These services collect information about your use of the Site, including your IP address, and report website trends without identifying individual visitors.
Our Site contains affiliate links to Amazon.com.au and other retailers. When you click on these links and make a purchase, we may earn a commission. These third-party sites have their own privacy policies, and we encourage you to review them.
As an Amazon Associate, we earn from qualifying purchases. Amazon may collect information when you click our affiliate links. Please refer to Amazon's Privacy Policy for details on their data practices.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years unless you request earlier deletion.
Under Australian privacy law, you have the right to:
To exercise any of these rights, please contact us using the details provided below.
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Our Site is hosted in Australia. If you access our Site from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia, where our servers are located and our central database is operated.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about the APPs, please visit the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.